AI Agents for Intercom
Create powerful agentic AI solutions that seamlessly integrate with intercom.com's services.
Load Intercom Tools
Dynamically load Model Context Protocol (MCP) tools for comprehensive Intercom customer communication and management.
Note: Do not call this ability if Intercom MCP tools are already loaded and available.
intercom
mcp
List Contacts
Retrieve a list of all contacts (users and leads) from Intercom.
intercom
contacts
list
Get Contact
Retrieve details of a specific contact by their ID.
intercom
contacts
fetch
Create Contact
Create a new contact in Intercom with email and name.
intercom
contacts
create
Update Contact
Update information for an existing contact.
intercom
contacts
update
List Conversations
Retrieve a list of all conversations from Intercom.
intercom
conversations
list
Get Conversation
Retrieve details of a specific conversation by its ID.
intercom
conversations
fetch
Search Conversations
Search for conversations by contact ID or other criteria using Intercom search API.
intercom
conversations
search
Reply to Conversation
Send a reply to an existing conversation in Intercom.
intercom
conversations
reply
Send Message
Send a message to a contact via email, in-app, or push notification.
intercom
messages
send
Call Intercom API
Make a generic API call to Intercom. This is a flexible template that can be used to call any Intercom API endpoint by specifying the method, URL, and request body.
intercom
api
call
generic
Install Intercom Tools
Installs Intercom tools into the conversation. You can manage contacts, conversations, and send messages.
intercom
pack
beta
Install Intercom Search Tools
Installs read-only Intercom tools into the conversation. You can list contacts and conversations without modification.
read only
intercom
pack
beta
Connections
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