AI Agents for Zendesk

Create powerful agentic AI solutions that seamlessly integrate with zendesk.com's services.

  • zendesk.com

    Search Zendesk Tickets

    Search for support tickets in Zendesk based on specific criteria
    zendesk
    ticket
    search
  • zendesk.com

    List Zendesk Tickets

    List all support tickets in Zendesk
    zendesk
    ticket
    list
  • zendesk.com

    Fetch Zendesk Ticket

    Fetch details of a specific ticket in Zendesk
    zendesk
    ticket
    status
  • zendesk.com

    Create Zendesk Ticket

    Create a new support ticket in Zendesk
    zendesk
    ticket
    create
  • zendesk.com

    Update Zendesk Ticket

    Update a specific support ticket in Zendesk
    zendesk
    ticket
    update
  • zendesk.com

    Delete Zendesk Ticket

    Delete a specific support ticket in Zendesk
    zendesk
    ticket
    delete
  • zendesk.com

    List Zendesk Ticket Comments

    List comments of a specific ticket in Zendesk
    zendesk
    ticket
    comment
    list
  • zendesk.com

    Create Zendesk Ticket Comment

    Create a new comment on a specific ticket in Zendesk
    zendesk
    ticket
    comment
    create
  • zendesk.com

    Reply to Zendesk Ticket

    Send a public reply to a Zendesk ticket (sends email to requester)
    zendesk
    ticket
    reply
    comment
  • zendesk.com

    Add Internal Note to Zendesk Ticket

    Add a private internal note to a Zendesk ticket (not visible to requester)
    zendesk
    ticket
    note
    comment
    internal
  • zendesk.com

    Fetch Zendesk User

    Fetch details of a specific user in Zendesk
    zendesk
    user
    fetch
  • zendesk.com

    Call Zendesk API

    Make a generic API call to Zendesk. This is a flexible template that can be used to call any Zendesk API endpoint by specifying the method, URL, and request body.
    zendesk
    api
    call
    generic
  • zendesk.com

    Install Zendesk Tools

    Installs Zendesk tools into the conversation. You can manage tickets, search for issues, and perform comprehensive support operations.
    zendesk
    pack
    beta
  • zendesk.com

    Install Zendesk Search Tools

    Installs read-only Zendesk tools into the conversation. You can list tickets, search for issues, and retrieve information without modification.
    read only
    zendesk
    pack
    beta

    • Example Blueprints

    Explore our collection of pre-built Zendesk AI agent blueprints to get started quickly.

    ●●●
    See this example→

    Zendesk

    Zendesk transforms customer service with powerful ticketing, live chat, knowledge base, and analytics tools. Trusted by thousands of companies to deliver exceptional support at scale.

    Enhance your Zendesk support with ChatBotKit AI agents to automate ticket routing, provide instant answers, escalate intelligently, and deliver 24/7 customer service.

    Start Build AI Agents with ZendeskExplore Zendesk MCP Integration

    Connections

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